Effective Date: September 01, 2024

Print Lions (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

We may collect various types of personal information from you, including:

• Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, and shipping/billing address.
• Payment Information: When you make a purchase, we collect payment details such as credit card or debit card information, billing address, and other financial data, which is securely processed by third-party payment processors.
• Order Information: We collect details about the products or services you order, including the designs, quantities, and shipping information.
• Website Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve the performance and functionality of our website.

2. How We Collect Information

We collect personal information in the following ways:

• Directly from You: When you place an order, request a quote, or contact us via email, phone, or our website, we collect personal details you provide.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and ads. You can manage your cookie preferences through your browser settings.
• Third-Party Sources: We may also collect information from third-party service providers (such as payment processors and shipping partners) in connection with your orders or inquiries.

3. How We Use Your Information

We use the personal information we collect for various purposes, including:

• To Process Orders: We use your order details and payment information to fulfill your screen printing orders, including processing payments, preparing and shipping products, and providing customer support.
• To Communicate with You: We may use your contact information to send order confirmations, updates, promotions, and other relevant communications related to your orders or our services.
• To Improve Our Services: We analyze website usage and customer feedback to improve our products, website functionality, and overall customer experience.
• To Comply with Legal Requirements: We may use your information to comply with applicable laws, regulations, and legal processes, including preventing fraud or resolving disputes.

4. Sharing Your Information

We may share your personal information in the following ways:

• Service Providers: We may share your information with trusted third-party vendors, such as payment processors, shipping carriers, and IT service providers, to fulfill orders and perform other necessary business functions.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights, such as complying with court orders, subpoenas, or other legal obligations.
• Business Transfers: In the event of a business merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Choices and Rights

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
• Opting Out of Communications: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in emails or contacting us directly.
• Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will take steps to securely delete or anonymize your data.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to periodically review this page to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[Your Company Name]
Email: info@theprintlions.com
Phone: 704-776-9819
Address: 120 Unionville Indian Trail Rd. Indian Trail NC 28079